Privacy Policy

Thank you for choosing BillWater. We are committed to protecting your privacy. This Privacy Policy describes how BillWater ("we," "us," or "our") collects, uses, and shares personal information when you use our website (the "Site"), our mobile application (the "App"), and our services.

1. Information We Collect

a. Personal Identification Information:
  • When you register an account with BillWater, whether through the Site or the App, we may collect personal information such as your name, email address, phone number, and billing address.

  • If you choose to make payments through the App and the Site, we may collect payment information such as credit card details or other financial information. However, please note that payment information is collected directly by our third-party payment gateway partner, and we do not store or process this information on our servers.

b. Usage Information:
  • We may collect information about how you interact with the App and the Site, including your usage patterns, preferences, and settings.

  • This may include data such as the features you use, the content you view, and the frequency and duration of your interactions.

c. Device Information:
  • We may collect information about the device you use to access the App and the Site, including device type, operating system, unique device identifiers, and IP address.

d. Location Information:
  • With your consent, we may collect and process information about your precise or approximate location when you use certain features of the App and the Site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and improve our services, including processing payments, delivering personalized content and recommendations, and enhancing user experience.

  • To communicate with you about your account, updates, promotions, and other relevant information.

  • To analyse trends, track usage patterns, and measure the effectiveness of our marketing campaigns.

  • To detect and prevent fraud, unauthorized access, and other illegal activities.

  • To comply with legal obligations and protect our rights and interests.

3. Sharing of Information

We may share your information with third parties in the following circumstances:

  • With service providers and business partners who assist us in providing and improving our services.

  • With our third-party payment gateway partner to facilitate transactions. Please note that we do not store or process payment information on our servers.

  • In response to a legal request or to comply with applicable laws, regulations, or legal processes.

  • In connection with a merger, acquisition, or sale of assets, where the information may be transferred as part of the transaction.

4. Your Choices

  • You may choose not to provide certain personal information, although this may limit your ability to use certain features of the App and the Site.

  • You can manage your communication preferences and opt-out of promotional emails or push notifications.

  • You may access, update, or delete your personal information by logging into your account or contacting us at civenturesolutions@gmail.com

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

The App and the Site are not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you believe that we have collected personal information from a child under 13, please contact us immediately.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on the App and the Site. Your continued use of the App and the Site after any such changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at civenturesolutions@gmail.com